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Business transformation in the UK Home Office

Case Study
25th April 2025 3 min read
Omi Ducat

Omi Ducat

Chief Marketing Officer

INTRODUCTION

The UK Home Office provides Law Enforcement Agencies (LEAs) with information that enable them to investigate serious and organised crime and terrorism.

THE CHALLENGE

The UK Home Office provides Law Enforcement Agencies (LEAs) with information that enable them to investigate serious and organised crime and terrorism. Previously run as a programme, they wanted to transform this offering into a fully operational organisation.

THE APPROACH

We deployed a team of skilled consultants across the organisation to help develop the new service. This was achieved through using a variety of delivery models, delivering in short-term ‘spikes’ as well as long-term projects, adapting existing work in various stages of maturity and working collaboratively with a variety of industry partners.

THE OUTCOME

We’ve been pivotal in transforming the Home Office organisation through delivering a new targeted intercept workflow system; accrediting the communications data single point of contact course; building and maturing their internal analysis service; successfully supporting the migration to cloud-based infrastructure; and building a standards-based management information platform.

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Omi Ducat

Omi Ducat

Chief Marketing Officer

Case Study
25th April 2025 3 min read